Frequently Asked Questions

Find answers to the most common questions regarding the Checkmk Conference in this section.

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The conference will be conducted in English. The livestream will also be in English, and there will be no German translation available. Workshops will be offered in either German or English, so please review the language information carefully when booking.

The schedule operates in Central European Summer Time (CEST).

Yes, this website will be continuously updated as additional information becomes available.

Goodie bags will be provided to participants on the first day of the conference, along with their badge, which serves as the personal entry card. Additional details will be emailed to all participants.

No, accommodation is not included with conference tickets. Our hotel recommendations are available in the location section of this website and in our email communication to participants.

The Checkmk Conference #11 has secured a special deal with a trusted hotel near the event venues for on-site participants. After booking your conference ticket, you will receive a confirmation email along with details on the hotel contingent.

After clicking 'Buy now' on our conference website, you will be taken to the booking page, where you can select the number of conference tickets you need (one per person). You can then choose a workshop to add to your conference ticket(s). Please note that workshops can only be booked together with a conference ticket, and be sure to check the language information before booking.

Yes, on all conference days food and drinks will be provided by the locations starting with breakfast bites over lunch, coffee and cake breaks towards delicious dinners. Nobody will leave hungry – there will be tasty treats available around the clock.

For vegan or vegetarian food selections, please specify in your booking process in the designed fields to answer the catering question.

We recommend that you prepare any questions you might have for our experts. You can bring a mobile device and most importantly yourself! A laptop is not required for day 1-2 unless you prefer having it with you. If you’re attending a workshop please check the prerequisites in its description - most likely you will need your laptop here.

Come dressed for comfort.

Especially cool to see is which conferences you visited by showing off your past conference shirts. ;)

Yes, we will have a designated cloak room to leave your personal belongings.

Selected presentations will be livestreamed on our website during both conference days, allowing you to participate from anywhere in the world. Detailed access information will be emailed to you at least one day before the conference.

All presentations will be recorded, except for the workshops on day 3. Visit our Conference archive in the website menu to explore past conference materials.

We kindly ask participants to purchase their tickets through our website, as tickets will not be available for purchase on-site. We will close the online sale one day before the event.

After selecting your desired conference (and optional workshop) ticket, you will receive a booking confirmation via email. We accept payments by Giropay, Visa, Mastercard, and American Express. If you need assistance, please email us at conference@checkmk.com. In most countries, you also have the option to pay on account.

Please visit our standard cancellation policies for events here​​​​.

Cancellation is free of charge if the customer informs Checkmk of the cancellation request in writing at least 6 weeks before the planned event. In case of cancellation up to 3 weeks before the scheduled event, 50% of the respective fees for the event will be charged. In the event of cancellation less than 3 weeks before the planned event, Checkmk may require payment of 90% of the respective fees for the event.

In individual cases, Checkmk may allow the customer to substitute a participant at an event instead of canceling a booking.

All Checkmk hosted events are governed by a code of conduct, which is especially important for the Checkmk Conference to ensure that all attendees, including our team, feel comfortable. You can find our detailed code of conduct here.

Ticket confirmations for both online and on-site participation will be sent via email immediately after you successfully book or register. For the in-person conference, you will receive a lanyard with a badge on the first day of the conference. Once you have the booking confirmation, you’re on our participant list, and more details will follow via email. For the online conference, a link to the livestream will be shared via email one day before the event.